The customer has the right to cancel, refuse to receive, return or replace the ordered goods from the order and for this purpose must previously made a contact by phone, e-mail or other contact forms listed on the company's website.
When the goods are damaged, they cannot be returned or replaced due to hygiene and health protection considerations, unless the merchant decides to offer a price at his discretion. In this case, the goods transportation costs from the return from the customer to the merchant shall be entirely at the expense of the customer.